Sample Returns and Refunds Policy

Policy Duration Our return and refund policy is valid for 30 days from the purchase date. After 30 days, we are unable to provide a full refund or exchange.

Return Eligibility To qualify for a return, items must be unused, in their original condition, and include the original packaging.

Non-Returnable Items We cannot accept returns on:

• Perishable items (e.g., food, flowers, newspapers, magazines)

• Intimate or sanitary goods

• Hazardous materials or flammable liquids/gases

Other Non-Returnable Items:

• Gift cards

• Downloadable software

• Certain health and personal care items

A receipt or proof of purchase is required for all returns. Do not send items back to the manufacturer.

Partial Refunds Partial refunds may apply to:

• Books with signs of use

• Opened media such as CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records

• Items that are damaged, not in their original condition, or missing parts due to reasons beyond our control

• Items returned after 30 days from delivery

Refund Process Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, the refund will be processed and credited to your original payment method within a specific timeframe.

Delayed or Missing Refunds If you have not received your refund:

1. Recheck your bank account.

2. Contact your credit card company, as processing times may vary.

3. Consult your bank regarding processing delays.

If you have completed these steps and still have not received your refund, please contact us at {email address}.

Sale Items Only regular-priced items are eligible for refunds; sale items cannot be refunded.

Exchanges We replace defective or damaged items only. To request an exchange, email us at honeybeetvstore@contact.com and send your item to: 11 Regent Square, Salford M5 3RP, UK.

Gifts If an item was marked as a gift and shipped directly to you, a gift credit will be issued once the returned item is received. If the item was not marked as a gift, the refund will be sent to the original purchaser.

Shipping Returns To return your product, mail it to: 11 Regent Square, Salford M5 3RP, UK.

Return shipping costs are the responsibility of the customer and are non-refundable. If you receive a refund, the return shipping cost will be deducted.

Delivery times for exchanged products may vary depending on your location. For high-value items, consider using trackable shipping or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Need Assistance? For any questions regarding returns and refunds, please contact us at honeybeetvstore@contact.com