At Honey Bee IPTV, we strive to ensure our customers are completely satisfied with our services. Please read our refund policy carefully before purchasing any IPTV subscription.

1. Digital Service Disclaimer
Honey Bee IPTV provides a digital streaming service. All products sold on our store are non-tangible, digital goods delivered instantly after purchase. By completing a purchase, you agree to the terms of this refund policy.

2. Refund Eligibility
Refunds are only issued under the following conditions:

Technical Issues: If the service is not working due to a fault on our end (e.g., server issues or login failure), and we are unable to resolve the issue within 48 hours of your support ticket submission.

Incorrect Package: If you purchased the wrong subscription by mistake and notify us within 12 hours of purchase before the account is activated.

3. Non-Refundable Cases
We do not issue refunds in the following cases:

You changed your mind after the subscription is activated.

Your device or internet connection is incompatible or unstable.

ISP (Internet Service Provider) blocking, user-side configuration issues, or lack of technical knowledge.

A third-party app or device incompatibility.

You used the service partially or fully before requesting a refund.

4. Trial Before Purchase
We offer trial accounts so you can test the service before purchasing. We highly recommend using the trial to ensure the service meets your expectations.

5. Refund Process
To request a refund, please contact our support team at [support email] within the specified eligibility timeframes. Include:

Your order ID

A detailed explanation of the issue

A screenshot or video proof (if applicable)

If approved, refunds will be issued to the original payment method within 5-7 business days.

6. Contact Us
For any questions about this policy, please contact us at: 📧 Email: [contact@honeybeetv.store]

🌐 Website: https://honeybeetv.store